Krispy Kreme online ordering disrupted due to cyber attack

Someone found a hole in Krispy Kreme’s online defense.

The company best known for its warm, fresh donuts said Wednesday that its online ordering systems in parts of the U.S. continue to be disrupted by a cyber attack discovered more than a week ago.

Krispy Kreme it was stated in the regulatory filing that when the intruder was first spotted on November 29, it immediately took steps to secure its systems with the help of cyber security experts. Since then, it has been working to restore all of its systems, including online ordering. Federal law enforcement agencies have also been notified.

“Because the investigation into the incident is ongoing, the full extent, nature and impact of the incident are not yet known,” Krispy Kreme said in its filing with the Securities and Exchange Commission.

Krispy Kreme stores around the world are open, customers can order in person, and deliveries to third-party stores and restaurants are continuing, the company said.

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The company, based in Charlotte, North Carolina, added that the incident has already had a significant impact on its finances – citing lost digital sales and recovery costs – and will likely continue to do so until it fully recovers from the incident.

But he adds that he has cybersecurity insurance and expects that to offset some of those costs. He does not expect any long-term financial effects.

Krispy Kreme operates in 40 countries through a network of its own donut shops, retail partnerships and digital operations.